FAQ

Frequently asked questions

Everything about plans, the free plan, messages and your data. Still unsure? Email us anytime.

What is Maro?

Maro is your personal AI chief-of-staff. You talk to it like an assistant — it turns your brain-dump into organized tasks, sets priorities and deadlines, tracks recurring goals, and tells you what to focus on next. It keeps a daily log so nothing slips.

Is Maro free to start?

Yes. Every account starts on the free plan, no credit card required. Just sign up with your email and use the full app right away, with a monthly allowance of messages. When you need more, upgrade to a paid plan anytime. Your tasks, history and scheduled items always stay.

What counts as a "message"?

Each time you send something to Maro in the chat and it replies, that's one message. Quick check-ins and longer planning conversations both count as messages. The plan limits are a comfortable monthly guideline — most people use far fewer than their plan includes.

What happens if I reach my monthly limit?

Maro lets you know as you get close. If you reach the limit, the chat pauses until the next month — your tasks, log and scheduled items keep working. If you regularly hit it, you can move up a plan anytime for more monthly headroom.

Can I change or cancel my plan?

Yes, anytime. Open Billing & usage from the menu and manage everything in the secure billing portal — upgrade, downgrade, update your card, download invoices or cancel. Cancelling stops future charges; you keep access until the period ends.

Is my data private?

Yes. Your data is isolated per account and sensitive content is encrypted at rest. We use only essential cookies to keep you signed in — no advertising and no cross-site tracking.

What languages does Maro speak?

The interface is available in 7 languages (English, Slovak, Czech, German, Polish, Hungarian, Spanish), and Maro replies in whatever language you write in.

Which payment methods do you accept?

Payments are handled securely by Stripe. You can pay with all major credit and debit cards. Prices are in USD; applicable VAT is shown at checkout.

Have another question? Email us → · See pricing.